ORDERS:
FINAL ORDER AND DECISION
STATEMENT
OF THE CASE
The
above-captioned case comes before this Court pursuant to S.C. Code Ann. § 61-2-260
(Supp. 2006), S.C. Code Ann. § 1-23-600(B) (Supp. 2006), and S.C. Code Ann. §§
1-23-310 to -400 (2005 & Supp. 2006) for a contested case hearing. In this
matter, Petitioner South Carolina Department of Revenue contends that
Respondent Meeting Street Express, Inc., d/b/a Raceway Express has committed a
violation of 23 S.C. Code Ann. Regs. 7-200.4 (Supp. 2006) by knowingly allowing
an underage individual to purchase beer from its convenience store located at 2475
Charlotte Highway in Lancaster, South Carolina. For this alleged third violation
in as many years, the Department seeks to suspend Raceway’s off-premises beer
and wine permit for this location for a period of forty-five (45) days. In
response, Raceway concedes that the violation occurred, but contends that the
proposed penalty for the violation is excessive in light of its efforts to
prevent such sales.
After
timely notice to the parties, a hearing of this matter was held on December 13,
2007, at the South Carolina Administrative Law Court (ALC or Court) in
Columbia, South Carolina. Based upon the testimony and exhibits presented at
the hearing, I find that the appropriate penalty for Raceway’s violation is a fourteen-day
suspension of its off-premises beer and wine permit.
STIPULATIONS
OF FACT
Pursuant
to ALC Rule 25(C) and Rule 43(k), SCRCP, the parties submitted Stipulations of
Fact to the Court at the hearing of this matter. Specifically, the parties
stipulated to the following:
1. Raceway
is the holder of an off-premises beer and wine permit issued by the Department for
the location at 2475 Charlotte Highway in Lancaster, South Carolina. Raceway
was licensed under permit number 32008706-PBG on June 10, 1994.
2. On Tuesday,
July 3, 2007, at approximately 11:30 a.m., South Carolina Law Enforcement
Division (SLED) Agent James P. Jackson, in conjunction with a seventeen-year-old
underage confidential informant (UCI), conducted an underage investigation at
the above location.
3. During
this investigation, the UCI was knowingly allowed to purchase a 24 ounce can of
Bud Light beer from the clerk, Amanda Hinson. Amanda Hinson was an agent
and/or employee of Raceway on this date. Amanda Hinson did request the UCI’s
driver’s license, but still sold him the beer.
4. Amanda
Hinson was charged with the sale of beer to a person under the age of
twenty-one. Raceway was issued a regulatory citation under 23 S.C. Code Ann.
Regulation 7-200.4 for knowingly permitting a person under the age of twenty-one
to purchase beer on the permitted premises.
5. Raceway
has had two prior alcohol violations within a three year period at this location.
Both violations were for permitting the purchase of beer by a person under the
age of twenty-one and were committed on December 3, 2004 and April 11, 2006,
respectively. Raceway paid a $500 fine for each of the prior two offenses.
6. Raceway
admits that on July 3, 2007, it committed a violation of Regulation 7-200.4, in
that its employee, Amanda Hinson, did knowingly permit a person under the age
of twenty-one to purchase beer on the permitted premises. Raceway further
admits this is the third offense within a three-year period at this location of
Regulation 7-200.4, “knowingly permitting the purchase of beer by a person
under the age of twenty-one.”
7. The
Department issued its Final Department Determination in this matter on September
26, 2007, in compliance with the Revenue Procedures Act, S.C. Code Ann. §§
12-60-10 to -3390 (2000 & Supp. 2006), and the Administrative Procedures
Act, S.C. Code Ann. §§ 1-23-310 to -400 (2005 & Supp. 2006).
8. Raceway
timely appealed the Final Department Determination pursuant to the
Revenue
Procedures Act by filing a Request for a Contested Case Hearing with the
Administrative Law Court on October 16, 2007.
9. Further,
the parties agree to enter the following Petitioner’s Exhibits into evidence
without objection:
1. Department Determination dated September 26, 2007;
2. SLED Violation Report issued to Raceway on July 3, 2007;
3. Copy of the criminal citation issued to the clerk,
Amanda Hinson;
4. Department’s records of prior violations;
5. Copy of UCI’s State issued driver’s license;
6. Copy of the UCI’s Buy Statement;
7. Copy of the picture of the UCI taken on July 3, 2007;
and,
8. Copy of the SLED AEU Seizure Report No. 17817-A.
10. Further,
at the hearing, the parties agreed on the record on the record in open court to
enter the following Respondent’s Exhibits into evidence without objection:
1. Mandy Hinson sale of Controlled Substances
penalties signed form;
2. Raceway Memo to Cashiers to Check IDs;
3. Raceway Reminder Sign “CHECK ID’S DO NOT
SELL BEER WINE OR
CIGARETTES TO UNDER AGE INDIVIDUALS”; and,
4. TIPS Training Certification Cards for all
five cashiers employed
FINDINGS
OF FACT
Having
observed the witnesses and exhibits presented at the hearing and closely passed
upon their credibility, taking into consideration the burden of persuasion by
the parties, I make the following Findings of Fact by a preponderance of the
evidence:
1. Raceway
convenience store is located at 2475 Charlotte Highway in Lancaster, South
Carolina. Dale Elliott testified as the general manager of Raceway. His wife,
Jody C. Elliott, owns the stock of this family owned and operated business that
has been in operation for thirteen years. Raceway has seven employees, four
at this location, in addition to the store manager. Raceway’s policy is to
abide by all State laws regarding the sale of alcohol to minors. In order to
ensure compliance, a new employee undergoes three days of training upon initial
hire, which is conducted by current employees. The store averages $500 in beer
sales per day, and Mr. Elliott has frequently seen customers irate about having
to produce IDs. This situation of checking IDs and not selling to underage
individuals is not uncommon and arises at least once during that three-day
training. Therefore, all cashiers receive on-the-job training to ask for IDs
before selling alcohol. Further, on a regular basis, the store manager discusses
the alcohol laws with the new employee to ensure that the new employee is aware
of the age requirements for the purchase of alcohol and is abiding by those
requirements when conducting a sale of alcohol to an individual.
2. Raceway
has a computerized cash register system that requires an employee to enter the
date of birth of a purchaser who is buying alcohol or tobacco to complete the
sale. This system does not, however, require that an employee enter the
purchaser’s actual birth date, as shown on the purchaser’s driver’s license or
other valid form of identification. Further, this system does not detect if
the license is authentic and unaltered. Previously, the system could be
manually overridden without entering an age. However, since this third
violation, the override feature was removed so that the cashier must enter a
valid date of birth before making the sale. Nonetheless, the cashier may enter
any date of birth over the legal age, which does not necessarily have to be the
same as the date on the ID.
3. Raceway
presented further evidence of the measures it has put in place since this third
violation. Raceway is in the process of installing a new video system within
the next month that will show the register’s date-of-birth display for alcohol
and other age restricted sales. The new system will allow the store management
to pull up all beer sales for a given day for review or spot checks to ensure
the cashier is using the system correctly to prevent underage sales. Mr.
Elliott intends to review the video daily or every few days on a regular
basis.
4. Ms. Hinson,
who was the employee directly responsible for the current violation, was hired
on February 19, 2007, and quit two days after the violation, after being fined
and corrected by Mr. Elliott concerning the violation. In making the sale, she
checked the UCI’s driver’s license, but apparently misapprehended the date.
Both of the clerks who sold to underage persons for the two prior violations
similarly quit a few days after the violations occurred, after being fined and corrected
by Mr. Elliott.
5. As
further evidence of its efforts to prevent underage sales, Raceway has “We ID”
cards posted around the register area. Raceway has a reminder sign which
alerts cashiers to “Check ID’s” in large capital letters posted. See Resp. Ex. 3. From December 21, 2007, forward, the language of that sign will
also be included with cashier’s paychecks on a monthly basis. In addition, Mr.
Elliott intends to give verbal reminders to cashiers when he is regularly in
the store.
6. All
of the current cashiers have been sent to TIPS (Training for Intervention
ProcedureS) training on November 21, 2007, after this third violation. The two
store managers are scheduled to go to the next available session, which is in
January 2008. Raceway stipulated as a condition of its permit that it will
have all new hires TIPS trained within a reasonable time following their hire;
that reasonable time will usually be the first training available.
7. Raceway
plans to implement a written test developed by Mr. Harrison for its cashiers on
a monthly basis to ensure they understand store policy, proper ID, and
penalties for violations. Raceway also plans to implement a Secret Shopper
program, but has experienced difficulty finding secret shoppers unknown to the
cashiers in a small town. Raceway also plans to implement an incentive program
for its cashiers, who will receive a cash bonus quarterly for each period in
which no underage sales are made.
8. The
measures Raceway has taken since this third violation comply with the
Department’s published recommended mitigation measures. See S.C. Rev.
Proc. 03-3 at 2-3 (2003) & 04-4 at 2-3 (2004).
CONCLUSIONS
OF LAW
Based
upon the foregoing Stipulated Facts and Findings of Fact, I conclude the
following as a matter of law:
1. The
Department is charged with the responsibility of administering and enforcing
the laws and regulations governing alcoholic beverages, including beer and
wine. S.C. Code Ann. § 61-2-20 (Supp. 2006).
2. Regulation
7-200.4 prohibits holders of beer and wine permits from selling beer or wine to
persons under twenty-one years of age. The regulation provides that:
To
permit or knowingly allow a person under twenty-one year [sic] of age to
purchase or possess or consume alcoholic liquors, beer or wine in or on a
licensed place of business which holds a license or permit issued by the
Department is prohibited and constitutes a violation against the license or
permit. Such violation shall be sufficient cause to suspend or revoke the
license or permit by the Department.
23 S.C. Code
Ann. Regs. 7-200.4 (Supp. 2006). Raceway concedes and stipulates that it
committed a violation of Regulation 7-200.4 as alleged by the Department.
3. The
Department has jurisdiction to revoke or suspend permits authorizing the sale
of beer and wine. S.C. Code Ann. § 61-4-590 (Supp. 2006). Pursuant to such
authority, the Department may suspend or revoke a beer and wine permit if the
permittee has knowingly sold beer or wine to a person under twenty-one years of
age. S.C. Code Ann. § 61-4-580(1) (Supp. 2006); 23 S.C. Code Ann. Regs.
7-200.4 (Supp. 2006); see also S.C. Code Ann. § 61-4-270 (Supp. 2006)
(authorizing the Department to “revoke the permit of a person failing to comply
with any requirements” in Chapter 4 of Title 61). Further, the Department may
exercise this authority to suspend or revoke a permit for a first violation of
the prohibition against selling beer and wine to minors. See S.C. Code
Ann. §§ 61-4-270, 61-4-580, 61-4-590; 23 S.C. Code Ann. Regs. 7-200.4. The
Department is also authorized to impose a monetary penalty upon a permittee for
selling beer and wine to minors. S.C. Code Ann. § 61-4-250 (Supp. 2006). For
retail beer and wine permittees, this monetary penalty must be no less than $25
and no greater than $1,000. Id.
4. S.C.
Revenue Procedure 04-4 (2004) sets forth the Department’s penalty guidelines
for violations of the alcoholic beverage control laws. For retail beer and
wine permits, Revenue Procedure 04-4 provides for a five hundred dollar ($500)
fine for the first violation by a permittee, a one thousand dollar ($1000) fine
for the second violation, a 45-day suspension of the permit for the third
violation, and revocation of the permit for the fourth violation. However,
this document does not set binding norms for the Department, but rather only
provides guidance to the Department in assessing penalties for violations of
the alcoholic beverage control laws. See Revenue Procedure 04-4, at ¶ 4
(“These are guidelines only and this advisory opinion does not establish a
binding norm.”). As such, Revenue Procedure 04-4 is not law and thus is not
binding upon this Court. Cf. Home Health Serv., Inc. v. S.C. Tax
Comm’n, 312 S.C. 324, 328, 440 S.E.2d 375, 378 (1994) (holding that
“whether a particular agency proceeding announces a rule or a general policy
statement depends upon whether the agency action establishes a binding norm”)
(citing Ryder Truck Lines, Inc. v. United States, 716 F.2d 1369 (11th
Cir. 1983)).
5. The
weight and credibility assigned to evidence presented at the hearing of a
matter is within the province of the trier of fact. See S.C. Cable
Television Ass’n v. S. Bell Tel. & Tel. Co., 308 S.C. 216, 222, 417
S.E.2d 586, 589 (1992); see also Doe v. Doe, 324 S.C. 492, 502,
478 S.E.2d 854, 859 (Ct. App. 1996) (holding that a trial judge, when acting as
finder of fact, “has the authority to determine the weight and credibility of
the evidence before him”). Furthermore, a trial judge who observes a witness
is in the best position to judge the witness’s demeanor and veracity and to
evaluate the credibility of his testimony. See, e.g., Woodall v.
Woodall, 322 S.C. 7, 10, 471 S.E.2d 154, 157 (1996); Wallace v. Milliken
& Co., 300 S.C. 553, 556, 389 S.E.2d 448, 450 (Ct. App. 1990).
6.
The facts in this case warrant a lesser penalty than that sought to be imposed
by the Department. It is a generally recognized principle of administrative
law that the fact finder has the authority to determine an appropriate
administrative penalty, within the statutory limits established by the
legislature, after the parties have had an opportunity for a hearing on the
issues. See, e.g., Walker v. S.C. Alcoholic Beverage Control
Comm’n, 305 S.C. 209, 407 S.E.2d 633 (1991). Further, in assessing a
penalty, the finder of fact “should give effect to the major purpose of a civil
penalty–deterrence.” Midlands Utility, Inc. v. S.C. Dep’t of Health &
Envtl. Control, 313 S.C. 210, 212, 437 S.E.2d 120, 121 (Ct. App. 1993).
7. A
fourteen-day suspension is adequate to deter Respondent from further violations
and thus serve as an appropriate penalty for Respondent’s violation.
8. Respondent
should be reminded that the purpose of the statutory prohibition against
selling alcohol to underage individuals is to protect the underage individuals
and the public at large from the possible adverse consequences of such sales.
The sale of alcohol to an underage individual is a serious offense and cannot
be taken lightly. Further, it should be noted that a permit to sell beer and
wine is neither a contract nor a property right. Rather, it is merely a permit
to do what otherwise would be unlawful to do, and to be enjoyed only so long as
the restrictions and conditions governing its continuance are complied with. Feldman
v. S.C. Tax Comm’n, 203 S.C. 49, 26 S.E.2d 22 (1943). Accordingly, beyond
satisfying the penalty imposed in this matter, Respondent is advised to make
every effort to prevent such sales in the future, as the failure to do so may
subject it to more severe penalties in the event of a future violation.
ORDER
Based
upon the Stipulated Facts, Findings of Fact, and Conclusions of Law stated
above,
IT
IS HEREBY ORDERED that, for Respondent’s third violation of 23 S.C. Code
Ann. Regs. 7-200.4 (Supp. 2006) within three years, the Department shall SUSPEND Respondent’s off-premises beer and wine permit for its Raceway store at 2475
Charlotte Highway in Lancaster, South Carolina for fourteen (14) days.
AND
IT IS SO ORDERED.
_____________________________
JOHN D.
GEATHERS
Administrative
Law Judge
1205 Pendleton
Street, Suite 224
Columbia, South
Carolina 29201-3731
January 10, 2008
Columbia, South Carolina
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